Venue doors will open at noon each day. Curfew will be 11pm Saturday & 10pm Sunday.

Yes, closer to show dates. Please stay tuned.

Yes, Check here for availability.

Yes, Please check our Lost & Found page starting on show days.

Ocean way is a cashless event. Major credit cards such as Visa, Mastercard, American Express, Discover, JCB or Union Pay will be accepted. Contactless payment solutions such as Apple Pay, Android Pay, Samsung Pay, Google Pay, and contactless cards will also be accepted.

Yes, water refill stations will be available on site. Remember to bring an empty, reusable plastic water bottle or cup with you!

As much as we appreciate your interest, we are not able to have volunteers. To review Goldenvoice Job opportunities, please click here.

Yes. Check back closer to festival dates for info on our website and our mobile app.

Need a place to pump? We got you covered! B.Y.O.P. (Bring Your Own Pump) to select medical tents. We'll provide power for electric pumps as well as washing stations (non-potable water) with soap and sanitizing wipes. We are unable to provide refrigeration but you may bring a cooler or bag that is soft-bodied, 11.5 x 6.5 x 8.5” or smaller, empty of any contents other than your pump, cold packs and empty bottles. No glass bottles permitted.

There is no guarantee you will see all of the artists on the lineup. Many artists will be performing at the same time and some areas will have limited capacities. You should plan accordingly and arrive early if there is a particular performer you really want to see. Also, the lineup is always subject to change (due to weather or any other reason).

Please check our Contact page.

Thank you for your interest. We are not seeking vendors.

No. Mobile Driver’s license will not be accepted at this time.

Please check our Getting here page closer to festival dates.

Shaded areas will be available throughout the festival grounds. 
We still recommend you come prepared with appropriate sun protection.

Seating areas will be available throughout the show, however there is no reserved seating at either of the stages.

Yes! Please refer to the festival map for designated towel zones. As a reminder, no towels larger than 50” x 70“ will be permitted.

Re-entry is not allowed (excluding Hotel Package buyers and Proper Beach Club passholders).

Yes, Festival takes place entirely on the sand.

No. There is no ocean access within the festival grounds.

Please visit our Allowed / Prohibited items section here.

• Clear bags
• Any clear bag 12"x6"x12" or smaller
• This includes fanny packs, backpacks, duffle bags, whatever type of bag.
• Non-clear bags
• Any non-clear bag must be 4.5"x6.5" or smaller
• This includes traditional-sized clutches and fanny packs

• Professional cameras such as DSLRs, bridge cameras or any devices with detachable lenses are not allowed.
• Cameras can be refused at security discretion upon entry.
• Non-Professional cameras such as film photo cameras (analog photography), disposable, point-and-shoot, cell phones or polaroids are OK.
• See prohibited examples here.
• Please check the What Can I Bring section for a full list of allowed and prohibited items.

Parasols are generally for blocking the sun
Umbrellas for blocking rain/weather

Parasols will not deflect water as an umbrella does. Most parasols are made of paper and a light wood as bamboo, not metal and water-resistant material.

If the parasol falls into the dimensions of 23” long / 32” wide opened and has a non metal stemmed handle and scoping pole it should be fine.

Before entering the event, please make sure all of the medications are properly labeled with name, phone number, and emergency contact. Names on prescriptions must match the person's ID. Notify a security guard at the entrance and the medical staff on site will assist you with storing your medications. Please check the What Can I Bring section for a full list of allowed and prohibited items.

Yes, Naloxone is permitted for personal use.

There are flexible payment options. Check our Payment Plan section for more information.

Please email register@goldenvoice.com

There is no difference in tiers other than price.

Yes, review details on our Ticket & Order info section here.

Sorry, there are no refunds.

Please contact https://support.axs.com/
Hours: Mon - Fri 8am-10pm &
Sat & Sun 12pm-10pm CST
Live Chat available!

Your ticket will be delivered to your AXS account once you have completed the Klarna checkout.

Klarna will send an email confirmation for all completed payments. You can also call 1-844-4KLARNA (1-844-455-2762) or live chat with Klarna’s customer service agents 24/7 to confirm payment.

Klarna currently accepts most debit and credit cards (i.e., Mastercard, Visa, Discover, American Express). Please note, prepaid cards are not accepted.

Pay in 4, serviced by Klarna, allows fans to split your purchase into four interest-free payments — spreading the cost of your purchase over time.

When you choose to apply for Pay in 4, Klarna may perform a soft credit check that won’t impact your credit score or show up as a hard inquiry on your credit report. Visit Klarna's FAQ for more information.

If your cart is eligible for 4 interest-free payments with Klarna, you will be able to select Klarna as a payment method during checkout. After your order is shipped, you will be charged for the first payment. Klarna will send a notification once the payment has been processed. You will be informed ahead of time before the next payments.If you pay on time, there’s no interest or fees.

Yes, if you want to pay the next payment or full balance of your payment plan early, simply sign into the Klarna app, go to the Purchases page and select Payment Options.

Klarna will automatically attempt to collect payment for your purchase from the card you entered at checkout. You can find out when your payments will be collected in the email that you received at the time of purchase or by signing into your Klarna account.

If you need extra time to make a payment, simply sign into the Klarna app, go to the Purchases page and select Payment Options. If available, select Extend due date.